With over two decades of experience leading finance teams across the public and private sectors, Robert serves as Chief Financial Officer of LiveXchange. He oversees all financial operations, from long-term strategic planning and risk management to capital optimization and performance improvement.

Before joining LiveXchange, Robert held senior leadership roles at the Port of San Diego and Teleperformance, where he honed his expertise in financial planning, M&A, and corporate governance. His insights are instrumental in guiding LiveXchange’s continued growth and industry leadership.

With over four decades of legal experience, Phil serves as Chief Legal Officer of LiveXchange, bringing deep expertise in business structuring, commercial transactions, and strategic advisory. He oversees all legal matters for the company, ensuring compliance, guiding corporate governance, and supporting growth with sound legal strategy.

A trusted advisor to hundreds of businesses across diverse industries—including hospitality, real estate, and healthcare—Phil has led the purchase, sale, and financing of countless commercial properties and enterprises. His legal insight is instrumental in shaping LiveXchange’s partnerships, contracts, and long-term planning.

With over 15 years of experience in the BPO industry, Renelle serves as Vice President of Operations at LiveXchange. She brings deep expertise in operational metrics, team development, and client relationship management, ensuring that every program runs with precision and excellence.

Renelle is COPC certified, holds a Six Sigma Yellow Belt, and leads with a people-first mindset that inspires high performance and continuous improvement across the board.

Fluent in both English and French, she supports our global operations from Montreal with energy, empathy, and a sharp eye for process optimization.

With more than 15 years of experience designing and scaling remote CX operations, Cheryl serves as Vice President of Global Talent Acquisition and Operations Development at LiveXchange. She leads global recruitment strategy and operational innovation, with a sharp focus on building high-performing, remote-enabled teams.

Cheryl’s background includes deep expertise in BPO contract management and implementing strategic partnerships that drive efficiency and results. A natural coach and mentor, she empowers teams across the globe to reach their full potential through leadership that’s both progressive and people-centered.

Outside of work, Cheryl brings her passion for health and wellness to life as a self-proclaimed “life enthusiast” who embraces every moment.

Liz Oke brings over a decade of experience in brand strategy, digital marketing, and content leadership to LiveXchange. As the Fractional Chief Marketing Officer, she guides the team in developing high-impact campaigns, crafting clear and compelling narratives, and building trust with target audiences.

Liz’s work centers on aligning messaging with business objectives to drive measurable growth. She is known for her pragmatic, data-informed approach and her ability to transform insights into actionable strategies that support both near-term pipeline and long-term brand value.

As a builder of bleeding-edge AI solutions, Cole leads the charge in redefining how companies attract, qualify, and scale customer experience talent. With over eight years at LiveXchange, Cole has been instrumental in transforming The GigCX Marketplace into a category-defining platform, now trusted by global brands like Turbo Tax, Authority Brands, KFC and many more.

Cole’s innovations power the backbone of GigCX’s growth—from an AI-driven applicant scoring engine that slashes hiring costs from industry averages of $3,000–$8,000 to FREE for the hiring company, to outbound calling systems that qualify and pitch leads using real-time labor market data across 11 countries. His tools are directly responsible for helping some clients save up to $10 million annually, improving customer satisfaction, shrink ramp time to under 3 weeks, and eliminate recruiting costs entirely.

Before his current role, Cole served as a Marketing Specialist—but quickly expanded into CRM automation, applicant engagement, instant messaging integrations, and large-scale user acquisition. His efforts have grown GigCX's workforce to over 475,000+ global service providers, while enabling millions of site visits through streamlined digital infrastructure.
 
Passionate about shaping the future of talent acquisition through automation, Cole continues to build systems that blend precision, scale, and human-centric design.

Outside of work, Cole is a dedicated bodybuilder and an aspiring scratch golfer.

Hailey Corr serves as Vice President of Marketing at LiveXchange, where she leads marketing strategy, sales enablement, and customer communications. With nearly a decade of experience in customer experience, outsourcing, and sourcing technology, Hailey brings a unique ability to translate complex functionality into clear, compelling messaging that drives business results.

Her background spans analyst firms, advisory groups, and solution providers, giving her a well-rounded view of the CX landscape. She has a sharp instinct for brand voice and a deep understanding of customer pain points, enabling her to build messaging that resonates with decision-makers across the enterprise. At LiveXchange, she plays a key role in aligning marketing with sales, product, and client success teams to support growth and innovation.

Outside of work, Hailey is an outdoor enthusiast who enjoys spending time with her husband, David, and their spirited senior chihuahua, Frank.